Aavaaz Privacy Policy

1. Introduction

Aavaaz ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our AI-powered healthcare services and applications.

2. Collected Information

We may collect the following types of information:

• Personal Information: Name, email, voice preference
• Health Information: De-identified patient medical record number
• Technical Information: General application usage data

3. Data Collection

We collect information:

• Directly from you when you use our services and with your consent
• From healthcare providers or insurance companies (with your consent)

4. Use of Your Information

We do not use your personal identifiable information for any purpose.

We do use deidentified data for the following purpose, only:

• Improve our technology
• Conduct research and analysis to enhance our AI models
• Comply with legal and regulatory requirements

5. Data Anonymization and Use for Model Improvement

All saved data used for model and technical improvement is stripped of personal identifiers using state of the art anonymization procedures. We use industry-standard anonymization techniques to ensure that individual users cannot be identified from the data used to improve our AI models and technologies.

6. Data Sharing and Disclosure

We do not share your information with any third-party services. Only if your organization requires access to your information will we provide that.

• Healthcare providers involved in your care
• Third-party service providers who assist in our operations
• Regulatory authorities, when required by law

We do not sell your personal information.

7. Data Security

We implement strict technical and organizational measures to protect information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Object to or restrict certain processing activities
• Data portability

9. HIPAA Compliance (for US users)

We comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate safeguards to protect the confidentiality, integrity, and availability of your protected health information.

10. GDPR Compliance (for UK and EU users)

We comply with the General Data Protection Regulation (GDPR). We process your personal data based on legitimate interests, consent, or other legal bases as outlined in the GDPR.

11. Data Retention

We retain de-identified data for as long as necessary to provide and improve our services which comply with legal obligations. Anonymized data used for AI model improvement may be retained indefinitely.

12. Children's Privacy

Our services are not intended for children under 13 (or the applicable age of digital consent in your country). We do not knowingly collect information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Account Deletion and Data Deletion Policy

For queries related to account deletion and data deletion please contact us at tech@aavaaz.ai

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at tech@aavaaz.ai

Aavaaz Inc.
440 N Wabash Ave
Chicago, IL 60611
tech@aavaaz.ai

Last Updated: August 7th, 2024